You may find Hong Kong is the place where has a lot of salesperson. Where you're walking down the street, you will find salesman everywhere, in clothing shop, digital camera store, even in restaurant and convenient store. The feeling is so strange. Every time I go to seven eleven, when I check the bill, the cashier always say "this is the week's special, only five dollar for three.". No matter I answer yes or no, even I don't say anything. She seems not really care about. She is just robot-like repeating the script. I can understand every salesman got their own scripting. When you are walking into a clothing store, most likely the salesman will say "What can I help you, Miss?". Well, is it really work? No, it isn't. Because when she are saying that you must have already prepared to say "No, Thanks!". However, I found one good tactic to rising one's attention today.
Today I went to physical fitness after the English-speaking class. When I was doing exercise, I found there was a guy who was staring on me. That guy was a staff there. So I thought "am I do something breaking the rules here?" But anyway I moved on to an other equipment, sudden that guy came to me and kindly said "um... your posture is not correct and you should ......... " He tried to told me what I had done which were not correct since I came to there. Wow... He did really seriously paid attention to what I had done. Then he asked, "Are you preparing for policemen recruitment?" Wow...... (Second Wow) Yes, I am. I looked at him with wondering eyes. He told me that most people applying police will doing chin up with backhand. He invited me to have a physical check which can help me to identify the weakness point of my body. Ok! It is fine for me. After checking, he asked me if I want to be trained up to standard within certain time frame. Finally, I ended the conversation by saying I am not interest to pay money for any training course.
Back to our business, he did really draw my attention. Although I turned down he proposal, I really consider his offer after getting back home. I think what did he do is breaking the robot-like dialog. If he asked, would you consider to join our personal training course. Definitely I will answer NO without any thinking. Because this is a reflection like answer. Second, he had done his homework. He tried to convince me joining the course by pointing out my weakness. He pointed out what I need to be improved and create the "NEED". NEED is reason why I need to buy his service.
This inspire me to do better in my daily sales activities.
Hi, it is me again!
回覆刪除No worry, I am NOT sales! Hahaha....
I knew a little stuff about you since from I found several books you had bought is similar to my styles even I just know you are one of the Physical Fitness members, me too.
Well, back to the topic, I guess you maybe seldom goto the fitness that the staff may determine you as the new blood which may attract him/her to sell you the services!
I have heard such approach before & you could search on the internet about someone who shared the same experience. Thus the "NEED" is also already be the robot-like script, hahaha....
So far I did not encounter the above case, maybe I am the old member the staff have already known my face they may think of the difficulties on selling the old members, I guess so!
I often stay at E.H. of Physical Fitness. Please say hi to me there if one day you would like to know me, hahaha....
fuse,
回覆刪除Yes, I am very seldom go to physical. Maybe one to two times per week. But actually I have joined more than a year. I don't think my face look fresh to them. Anyway, I do learnt sth that the script, they are using, at least draw my attention and they did their work try to seek my NEED. I was impressed.
I think you got LOT of books that similar to my interest. What is your job? You are sales too?
Hi, I am belonged to the support role in IT field.
回覆刪除One more thing we are quite similar that we had tried to take CFA exam, hahaha...
It was the stage of "thinking life" during the Year 2007 when I had evaluated what is my long term career though I liked both of the I.T. & Finance sector.
Then I had decided to resign my I.T. job & spent about 3 months to prove whether it could work from I.T. to Finance.
Finally I still work in I.T., hahaha.... You had mentioned about your career. Maybe it is normal when people worked for several years after they may think their further career path.
I certainly understand your feeling & wish you would come out the direction of career later on!
Add oil ar!